Privacy policy
PRIVACY POLICY
Effective Date: August 24, 2026
1. Introduction
Backyard Wellness Living, LLC (“Backyard Wellness Living,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit, use, or make a purchase from backyardwellnessliving.com (the “Site”), communicate with us, or otherwise interact with our services.
By using our Site, you acknowledge the practices described in this Privacy Policy.
2. Personal Information We Collect
Depending on how you interact with our Site, we may collect information such as:
• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order and transaction information
• Products viewed, purchased, returned, or exchanged
• Customer service communications
• Device and browser information
• IP address
• Website usage and interaction information
• Marketing and communication preferences
Payment information may be processed by Shopify and/or third-party payment processors. We generally do not directly store complete credit or debit card numbers.
3. How We Collect Information
We may collect personal information:
• Directly from you when you place an order, contact us, create an account, subscribe to communications, or submit information through the Site
• Automatically through cookies and similar technologies when you use the Site
• From service providers and business partners that assist us in operating our business
• From payment processors, shipping providers, fraud-prevention providers, analytics providers, advertising partners, and other third parties where permitted by law
4. How We Use Personal Information
We may use personal information to:
• Process and fulfill orders
• Arrange shipping and delivery
• Process payments, refunds, returns, and exchanges
• Communicate with you about your purchases
• Provide customer service
• Maintain and improve our Site
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal and regulatory obligations
• Maintain appropriate business and transaction records
• Personalize your shopping experience
• Provide marketing or promotional communications where permitted by law
• Measure the effectiveness of our advertising and marketing
You may unsubscribe from promotional emails by using the unsubscribe link included in those communications.
5. Shopify
Our online store is hosted through Shopify. Shopify provides the e-commerce platform that allows us to offer and sell our products and services.
Shopify may process personal information in connection with operating our store, processing transactions, providing security, preventing fraud, and delivering other Shopify services.
Shopify's handling of personal information is governed by its own applicable privacy policies and terms.
6. Sharing Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business, including:
• Shopify
• Payment processors
• Manufacturers and suppliers
• Fulfillment and shipping providers
• Freight carriers and delivery companies
• Technology and website service providers
• Customer service providers
• Analytics providers
• Advertising and marketing providers
• Fraud-prevention and security providers
• Professional advisers
• Government agencies or other parties when required by law
Because some products may be shipped directly by a manufacturer, distributor, supplier, or fulfillment partner, we may provide those parties with information necessary to fulfill and deliver your order.
We do not disclose personal information to unrelated third parties solely for their own purposes except as permitted by law or described in this Privacy Policy.
7. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, improve performance, prevent fraud, and support advertising and marketing.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the Site.
Where required, additional choices regarding cookies or privacy preferences may be made available through our Site.
8. Advertising and Analytics
We may use third-party analytics and advertising services to understand Site activity, measure advertising performance, and provide relevant advertising.
These providers may collect information about your interactions with our Site and, where permitted, other websites or services.
Depending on your location, applicable law may provide rights regarding certain uses or disclosures of personal information for targeted advertising or similar purposes.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the Internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain information regarding certain disclosures of personal information
• Opt out of certain marketing communications
• Exercise other privacy rights provided under applicable law
Certain requests may be subject to legal exceptions or verification requirements.
To submit a privacy request, contact us using the information provided below.
12. Children's Privacy
Our Site and products are intended for adults and are not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us.
13. Third-Party Websites
Our Site may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
14. International Users
Our Site may be accessible outside the United States. Personal information may be processed or stored in jurisdictions other than the jurisdiction in which you reside.
Where required, transfers of personal information will be handled in accordance with applicable law.
15. Business Transfers
If Backyard Wellness Living, LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction as permitted by law.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.
When we make changes, we may update the Effective Date at the top of this policy.
17. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact:
Backyard Wellness Living, LLC
2519 McMullen Booth Road
Suite 510-190
Clearwater, FL 33761
Email: support@backyardwellnessliving.com
Phone: 727-866-4469